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Privacy Policy

Last Updated: January 16, 2025

Aarush Eco Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecotech.co.in or use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, organization name
  • Pilot Request Information: Industry sector, site location, estimated footfall, waste management challenges
  • Communication Records: Records of your correspondence with us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Information: Pages viewed, time spent on pages, navigation patterns
  • Cookies: We use cookies to enhance your experience (see Section 6)

1.3 Operational Data from Deployed Systems

For organizations using our smart waste infrastructure:

  • Bin Status Data: Fill levels, service timestamps, location data
  • Performance Metrics: Overflow incidents, servicing frequency, system uptime
  • Aggregated Analytics: Waste generation patterns, usage trends

This data is used solely for operational management and reporting to the contracting organization.

2. How We Use Your Information

We use the information we collect to:

  • Process pilot requests and schedule site assessments
  • Communicate with you about our services
  • Operate and maintain our smart waste infrastructure systems
  • Generate performance reports for clients
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

Third-party vendors who perform services on our behalf, such as web hosting, email delivery, and data analytics. These providers are contractually obligated to protect your information.

3.2 Business Partners

When deploying infrastructure for client organizations, we share operational data with authorized personnel at those organizations.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Contact information from pilot requests is retained for 2 years unless you request deletion. Operational data from deployed systems is retained for the duration of the service agreement plus 1 year for reporting purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies:

6.1 Essential Cookies

Required for the website to function properly (e.g., session management)

6.2 Analytics Cookies

Help us understand how visitors use our website (e.g., Google Analytics)

6.3 Functional Cookies

Remember your preferences and enhance functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Objection: Object to processing of your information
  • Portability: Request transfer of your information
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at info@ecotech.co.in

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Aarush Eco Tech
Email: info@ecotech.co.in

13. Grievance Officer

In accordance with Indian regulations, our Grievance Officer for privacy concerns is:
Anuj Singh Chauhan
Email: info@ecotech.co.in
Response Time: Within 48 hours

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